Oregon Recovered $32.8 Million for People Who Were Denied Insurance Claims or Overcharged
Oregon’s Division of Financial Regulation has recovered more than $32.8 million for consumers who were denied insurance claims, overcharged or otherwise shortchanged by financial companies since January 2023, Gov. Tina Kotek announced Oct. 8.
Oregon Recovers $32.8 Million for Consumers
The recoveries include money secured through the division’s work with insurance companies, lenders and other financial institutions.
Consumer advocates review complaints, press companies for answers and help secure payments, refunds and claim approvals that individuals may struggle to obtain on their own.
During the first six months of 2026, the division recovered nearly $4 million for Oregonians, according to the governor’s office.
The division assists consumers with disputes involving insurance, mortgages, banking products, student loans, securities and other regulated financial services.
Oregon-led Lawsuit Keeps the CFPB Funded
Oregon’s announcement comes amid a broader effort to preserve federal consumer protections.
On Sept. 28, a federal judge in Oregon ordered the Consumer Financial Protection Bureau (CFPB) to request funding from the Federal Reserve, ruling that the agency’s acting director had acted unlawfully by refusing to seek the money allocated for its operations by Congress.
Oregon Attorney General Dan Rayfield led a coalition of states challenging the Trump administration’s efforts to defund the federal agency, which oversees consumer financial protections involving banks, lenders, credit card companies and debt collectors.
The CFPB received 3 million consumer complaints in 2024, including 8,800 from Oregonians, a 51% increase from the previous year.
Companies provided more than $700,000 in direct relief to Oregon consumers following complaints submitted through the bureau’s portal that year, according to the Oregon Department of Justice.
Oregonians seeking help with a financial complaint can contact the Division of Financial Regulation’s consumer advocates.
- For insurance questions, call 1-888-877-4894 or email [email protected].
- For other financial services questions, email [email protected].