Medford’s New Jackson Alert System to Test Evacuation Zones with Upgraded Emergency Notifications

By Diane Megaw On May 14, 2025

MEDFORD, Ore. — Medford’s Jackson Alert, the new emergency alert system formerly known as ‘Citizen Alerts,’ will be tested in each evacuation zone on Thursday, May 15, at 10:00 a.m.

The City of Medford, in partnership with Jackson County Emergency Management, introduced Jackson Alerts, which was launched in Jackson County in March 2025.

Jackson Alerts shares critical notifications with residents during events like severe weather, missing persons, and evacuations.

The upgraded system has more features and delivers faster and more efficient messages to residents.

Alerts can be received via phone call, text message, and email, and anyone who was previously on Citizen Alert has been automatically switched to Jackson Alerts. To sign up for Jackson Alerts, visit JacksonAlerts.org.

If you need assistance, contact the Jackson County Emergency Management Office at [email protected] or 541-774-6790. More information is available on the Jackson County website.