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Taxpayers could see problems with e-payments

 Posted: 12:35 PM December 28, 2012

A change in the company that processes Oregon Department of Revenue's electronic payments could cause some taxpayers to miss payments due in January, the agency has announced.

The department's contract with Georgia-based Official Payments will expire Jan. 3. The new vendor, chosen earlier this year through a competitive bidding process, is Kentucky-based Value Payment Systems.

The agency is sending letters to more than 3,000 taxpayers who use Official Payments, notifying them of the change and urging them to switch to another electronic payment service or alternate payment method. Taxpayers who recently established a payment plan through Official Payments likely won't get the written notice and are at risk of missing a payment, revenue department officials said in a news release.

People use electronic payments to pay personal income taxes, tobacco taxes, and withholding and transit taxes. Other options for payment include credit or debit cards, or electronic funds transfers from checking or savings accounts. Revenue's payment options for taxpayers are listed at www.oregon.gov/dor/payments.

Taxpayers who are concerned about their payment plan or who have questions about any correspondence they receive from the Department of Revenue should contact the agency at 503-378-4988 or 1-800-356-4222.


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